Ordering & Payment



Ordering:

When you are in a product detail page, select your size and quantity, then click add to cart or pre-order.

Once you have added an item to your shopping cart or pre-ordered you may continue shopping or checkout. To checkout, simply click your shopping cart and you will be able to checkout.

From your shopping cart you can:

  • Modify quantity

  • Remove an item

Checking out:

When you are ready to purchase the items in your shopping cart, click the checkout button. Due to security reasons, the only option available is to checkout as a guest. 

Checkout involves 5 simple steps:

  • Enter your email address and click the continue button.

  • Enter your shipping address.

  • Select a shipping option and click the continue button.

  • Provide credit card/ payment information.

  • Enter your billing address. Your billing address must exactly match the location where your credit card statement is sent.

  • Review your order to ensure all is correct and click the purchase button.

Payment:

Dulcie's Little Secret provides a fully secure shopping environment and is a "Stripe Secure" site. All credit cards and other personal/confidential information are encrypted using SSL technology. 

Dulcie's Little Secret accepts Visa Debit, Visa, Master Card, American Express, Apple Pay and PayPal .

Your credit card information will not be saved once you make a purchase.

Upon receiving your order, we carry out a standard pre-authorization check on your credit card. Your order will only be shipped processed once your payment has been processed.

Order management:

Should you wish to modify your order, please contact Dulcie's Little Secret sales team email : sales@dulcieslittlesecret.co.uk

Certain revisions may be made, as long as your order has not yet been processed. Should your wish to cancel your order, please contact Dulcie's Little Secret sales team by sending an email to sales@dulcieslittlesecret.co.uk

We can accommodate cancellations, as long as your order has not yet been shipped.

Order availability:

Although we make every effort to keep sufficient stock of items listed, occasionally we may sell out of certain products. If we are out of stock on an item that you've ordered, we will notify you via email. Any changes will be reflected in your order total as well as in your shipping confirmation.